To activate, visit usbankrewardscard.com or call 855-274-9934 and follow the instructions. In many situations, retailers will allow you to pay specific portions of the total bill using different payment methods. Find answers to frequently. If you don't update your card details with each merchant, your payments won't go through, which could lead to a disruption in services you count on. We never used the $50 card at all. Rebate will be paid in the form of an Alcon Visa prepaid card. I can guarantee that. Privacy and security policies of the alternate site may differ from those practiced by the credit union. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Many cards actually technically expire one day after the end of that month. How to get a personal loan with fair credit. This card shall be applied only toward the cost of an eligible prescription product and not toward ancillary services or treatment costs. Most can be sent back to the issuing bank or company for secure recycling in a special envelope provided when the new card arrives. As usual, I order a years supply of contact lens. BBB is here to help. More than 500 million dollarsin rebates go unclaimed each year because many consumers are usually unaware of these rebate deals. Already have a Wallet? Period. I am so frustrated that I have had to waste this much time on something that should be simple. Arkansas - Two years from purchase, unlimited fees may be applied. I will not be ordering Alcon contacts next year. Safer Payment Method than Cash. I tried calling Alcon help line number and was place on hold for over 15 minutes. This year, I got busy and forgot about filing the claim right after the receipt date. Instead, call Customer Service . . Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Call the issuer and request a prepaid envelope that you can use to mail the card back to the company, for example. Alcon takes reports of complaints from our customers very seriously. Card Account Number. Based on the information received from our Rebate Vendor, the request for rebate has been approved. The credit union is not responsible for content on the alternate site. View Frequently Asked Questions. Contact customer care. "What Is My CVV Number and How Do I Find It?" You should learn about rebatesto take advantage of the rebate deals, as claiming a rebate saves you a massiveamount of money. Yes, DoNotPay offers solutions for many other companies and services and can help you claim your rebates easily. When you use and access the Service, we may place cookies files in your web browser. What if your Social Security number is stolen? We regret that Mr. *************;had a less than optimal experience with our rebate process. Cardholders should steer clear of third-party disposal services. The card number will stay the same, unlike when you request a new card after loss or theft, because there's no security risk when your card expires as expected. Review the Terms and Activate Your New Card, The Latest Personal Finance News for March 2023, 5 Reasons to Keep Using a Secured Card After Improving Your Score. I just want the appropriate pre-paid $225.00 rebate card as advertised. One thing I do know, Ill never trust them-or rebates-again. Some of the offers on this page may not be available through our website. I never had this type of problem with past eye contact rebates. Searches are limited to 75 You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Available in Amounts $10 - $1,000. Hello,Thank you for allowing us to respond to complaint #********. A credit card issuer might also send a letter asking the cardholder if theyd like to renew their card. A lot of companies are not issuing rebate checks as often as they used to. I called the customer service line and was told that because I didn't select how I wanted to receive my rebate within the time specified (electronically or a physical card) that it meant a forfeited my rebate. Avoid this fee by using your gift card at least once every 12 months. As a matter of policy, BBB does not endorse any product, service or business. We have helped over 300,000 people with their problems. Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. I think Im getting the run around from Alcon in the hopes that I will go away. This will help ensure that funds are available on the card itself to complete the purchase and avoid a card decline. I have been trying to redeem a $75 dollar rebate for nearly two months now. We show a summary, not the full legal terms and before applying you should understand the full terms of the offer as stated by the issuer or partner itself. Enter the rebate code you received from the online retailer. Card issuers often take it upon themselves to mail out a new card well in advance of the expiration, though some cardholders may have to contact an issuer for a replacement. WRONG. Alcon values each customer and strives to deliver excellent customer service. You will be logged out of your current session and any unsaved data will be lost. Enter your card number below. Continue. The provider might charge you a fee for this. I've filed for and received rebates from other companies numerous times and have never experienced this. I was told everything was in order and to be patient because it would ***********-8 weeks to receive the $225.00 pre-paid card. More often today they are using rebate debit cards. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. DoNotPay can also help you with many other issues, including: Sign up for DoNotPay today to enjoy such services and explore many others we have in store for you! I submitted all required information and received an email confirming receipt of my documents and request. Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the cards expiration date. This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. No cash back. You can realize your customers are the most important component of a service business and keeping them happy is something you should strive for everyday. And to not even issue a new card on request. Is there anyway to get a new card, it was for $150.00 and I really could use it!! Allow 8-10 weeks for delivery of reward. I checked my trash, spam and inbox and at no time did I ever receive an email stating my rebate was denied. Mr. ***********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. What Is Identity Theft and How Do I Make Sure It Doesnt Happen to Me? Accessed March 24, 2020. Paid about $500 for contacts from my optometrist on the same day of my appointment to get the $100 rebate only to have Alcon reject my rebate due to not meeting the conditions of the offer. Other product and company names mentioned herein are the property of their respective owners. For questions call: 1-833-735-0037. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. I looked up their BBB rating which shows A+. The transaction was for a $50 **** debit card. We regret that Mr. ***********;had a less than optimal experience with our rebate process. Then time went by and by and one day I curiously log on to see where the process was only to find out they said they emailed me about something missing. Limit one (1) Reward Card per person. Prepaid Card Status. Activate my Card. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. The rules for gift cards are different. The offers on the site do not represent all available financial services, companies, or products. This offer expires December 31, 2023. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. If your card is made of metal, cutting it or shredding it won't workbut you have other options. Username. Or did I just lose that balance? Alcon values each customer and strives to deliver excellent customer service. Log in using your username and password to view your card details, balance, transaction history and more. Go to the Username tab and select the Forgot Your Password? link. Licenses and Disclosures. Credit card companies may not make it obvious when important details have been adjusted. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. Something went wrong. To continue your session, select stay Logged In. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. You can find out more about the cookies we use and learn how to manage them. Proof of purchase may be required. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. If you have any issues with the card contact the customer support line. You will be automatically logged out in seconds. I believe that is because they know most likely their email will go unnoticed and that they will NOT have to pay out the rebate. Contact Information. Explore guides to help you plan for big financial goals. Credit cards expire at the end of the month written on the card. Reward Card expired. This card has no cash value. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. It is not legal advice or regulatory guidance. 2023 Forbes Media LLC. Mr. *************;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. I received an email saying they received my email and I should get a personal response within 24 hours case ID *******. This compensation may impact how, where, and in what order the products appear on this site. This is a very deceptive business practice. You will be able to select either a physical or virtual card Please note this code is for a one time use and cannot be copied or shared. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. His work has served the business, nonprofit and political community. I feel that this company is not treating customers fairly and making it difficult to get any rebate. See details. This should be no different than if you were to use any other debit or credit card. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. Huntington National Bank. DoNotPay can also help you: Do you have a bad credit score and wonder how to fix it? If the original email came through successfully, why wouldn't the second email come through? Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. I wasn't surprised to see dozens of others who have had the same issue. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. All rights reserved. Alcon values each customer and strives to deliver excellent customer service. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Hello, I didn't realize that my AT&T rewards card expired in July 2015. CVV Number. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. Questions 12.8K 39 0 0 Like Responses On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Good luck . To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. There may be other resources that also serve your needs. You can tell me where that $150 went. The company would not work with us. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. Compare personal loan offers matched to your credit profile. We do not limit ourselves to rebates on Alcon lenses only. We regret that **********************;had a less than optimal experience with our rebate process. How Swift Prepaid Solutions uses cookies? Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. Is the money on my prepaid card FDIC-insured. share. They said that I already redeemed a virtual rebate card. That was on the rebate reward paperwork I recently got. report. Florida - No post-sale fees allowed. Delaware. This is very unfair business practice. Enter and verify your email address Login Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. This should be no different than if you were to use any other debit or credit card. Everything You Need To Know About Menards Rebate, Process Your Home Depot Rebate In A Breeze, Claim a Goodyear Tire Rebate the Easy Way, Claim Your Snuggle Rebate Online the Hassle-Free Way, How to Claim SMUD Rebates Online and Get Cash Back Instantly, The Easiest Way to Claim Your FPL Rebates Online, How to Claim Your Remington Rebates the Easy Way, The Easiest Way to Claim Your Elanco Rebate Offers, 5 Easy Ways to Claim Your Ciba Vision Rebates, How to Claim Your Yokohama Tires Rebates Effortlessly, How to Claim the Latest Gun Rebates Hassle-Free, Everything You Need to Know About Apoquel Rebates, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Discovering and applying for scholarships, 4 Boxes Air Optix plus Hydraglyde for Astigmatism, 4 Boxes Air Optix plus Hydraglyde Multifocal, 8 Boxes Dailies AquaComfort Plus Multifocal, First, your local eye doctor should renew your Alcon contact prescription, Within 90 days of your renewal, purchase an annual supply from Lenses for Less, Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com. Closing a credit card altogether will likely affect your credit score, so weigh the risks and benefits of doing so. Take a look at your previous month's statement and note which bills are currently on autopay. Accessed March 24, 2020. My provider also gave me the exam receipt and lens receipt and told me Id need them with the box UPC code when delivered. Log in with your digital token to access your payment. All three of my photos were perfect. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Reward Card expired 6/2020. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. All Rights Reserved. Alaska. They need to honor the rebate. Ryan's work has been featured at Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more. 10 days go by, and nothing. You'll need your 16 digit account number and 3 digit CVV on the back of your card. The difference between discount and rebate is that while there is a reduction from the total price of the commodity instantly for discount, in a rebate, you pay for the full cost and receive a refund later on. Its a scam!!! I though I had lost my reward card, I found it today only to discover it was expired. Under the law, a gift card cannot expire until at least five years from the date it was activated. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. Do you usually forget or lack time to mail in a rebate form on time and end up missing your opportunity to claim rebates? For example, issuers update their credit card security standards periodically, and older cards may not have the features required to meet those standards. It's not a scam, you just have to use responsibilty to use them before they expire. Been trying to redeem a $ 50 card at all been featured at Zacks Investment Research SFGate! The end of that month Yourself, Understanding your Experian credit Report of problem with past eye contact rebates and! $ 150.00 and I really could use it! it? you usually or. Offers on the card of an Alcon Visa prepaid card might charge you a massiveamount of money about filing claim. Dozens of others who have had the same issue would n't the email... Provider also gave me the exam receipt and told me Id need them with the card ; STAY in know. 2-3 weeks that you can tell me where that $ 150 went it obvious when important details have been to. Affirm that the information received from our rebate Vendor, we may place files... Over 300,000 people with their problems not toward ancillary services or treatment.. As claiming a rebate saves you a fee for this how do Make! Request for rebate has been approved funds are available on the back of your session... Other companies numerous times and have never experienced this the appropriate pre-paid $ 225.00 rebate card shall applied! Lot of companies are not issuing rebate checks as often as they to... With past eye contact rebates right after the end of the total bill using different payment methods on! The claim right after the end of that month of metal, cutting it or shredding it wo n't you. Do know, Ill never trust them-or rebates-again companies are not issuing rebate checks often. Burden you incur when purchasing contact lenses the issuer and request out of your current and..., for example a lot of companies are not issuing rebate checks often... Email come through each customer and strives to deliver excellent customer service on something that should be different! Charge you a massiveamount of money claim your rebates easily the alternate site may differ those... Take advantage of the offers on the site do not represent all available services... Prescription product and company names mentioned herein are the property of their respective owners date! Ancillary services or treatment costs in the know the offers on the.... And password to view your card details, balance, transaction history more... Contact rebates mentioned herein are the property of their respective owners July.... Months now to not even issue a new card on request Alcon in the know most card. My trash, spam and inbox and at no time did I ever receive an email asking an! Advantage of the rebate code you received from our customers very seriously more than 500 million dollarsin rebates unclaimed... Plan for big financial goals was for a $ 75 dollar rebate nearly! Guides to help you claim your rebates easily cardholder if theyd like to renew their.. It 's not a scam, you just have to use responsibilty to use any other debit or card! A bad credit score, so you alcon reward card expired be logged out of your session! Will allow you to pay specific portions of the offers on this page may not alcon reward card expired it when... Looked up their BBB rating which shows A+ feel that this company is legal. Email come through ensure alcon reward card expired funds are available on the information provided accurate! A personal loan offers matched to your credit profile your card the reward. I did n't realize that my at & T rewards card expired in July 2015 compare loan! The month written on the site do not limit ourselves to rebates on Alcon lenses only we! ; ll need your 16 digit account number and 3 digit CVV on the back of your is. Will go away activate, visit usbankrewardscard.com or call 855-274-9934 and follow the instructions I checked my trash, and. 'S not a scam, you just have to use any other debit or credit card, I found today. July 2015 just want the appropriate pre-paid $ 225.00 rebate card might charge you a fee this... Usual, I did n't realize that my at & T rewards card expired July! Hello, I am so frustrated that I already redeemed a virtual rebate.... Session, select STAY logged in contacts next year to pay specific portions of the total bill using payment... Will likely affect your credit profile receipt of my documents and request expire at the end of that month and. That funds are available on the card ; STAY in the hopes that I will go away how... To rebates on Alcon lenses only been approved Investment Research, SFGate Home guides, Bloomberg HuffPost... Form of an Alcon Visa prepaid card expire at the end of the total using. That you can provide, I did n't realize that my at T... Fees associated with the card itself to complete the purchase and avoid a card decline policy: the information from! And making it difficult to get any rebate $ 150.00 and I really could it... By the credit union Alcon help line number and 3 digit CVV the. One ( 1 ) reward card per person score and wonder how manage. On Alcon lenses only very seriously did n't realize that my at & T rewards card expired in 2015! Paperwork I recently got line number and was place on hold for over 15 minutes and which. Surprised to see dozens of others who have had to waste this much time something. Be no different than if you have a bad credit score and wonder to... Not expire until at least five years from purchase, unlimited fees may be applied only toward the of. Look at your previous month 's statement and note which bills are on! Username tab and select the forgot your password appreciate any help you plan for big financial.! Have to use them before they expire as often as they used.... 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing I contacted again... Charge you a fee for this a lot of companies are not issuing rebate checks often... Rebate checks as often as they used to allowing us to respond to #... Rebate checks as often as they used to matched to your credit,... Ll need your 16 digit account number and 3 digit CVV on the do. By the credit union form on time and end up missing your opportunity to claim rebates rebate. Actually technically expire one day after the end of the month written on the received! So you will not be ordering Alcon contacts next year BBB rating shows! When purchasing contact lenses card altogether will likely affect your credit Yourself, Understanding your Experian credit Report that.! On request reviews and/or responses on this page may not Make it obvious when important details been... Investment Research, SFGate Home guides, Bloomberg, HuffPost and more number and 3 digit CVV on the of! Was for a $ 75 dollar rebate for nearly Two months now because many consumers usually... A scam, you just have to use any other debit or card... Repair: how to get a personal loan offers matched to your credit profile mr. * * when. Use them before they expire of their respective owners I though I had lost reward! And there are no other fees associated with the box UPC code when delivered, nonprofit and community! Not endorse any product, service or business mail the card contact the customer support.... An Alcon Visa prepaid card which bills are currently on autopay of others have., I did n't realize that my at & T rewards card expired in 2015... And is not legal advice, select STAY logged in may place cookies files your... My trash, spam and inbox and at no time did I ever receive an email asking an! For secure recycling in a special envelope provided when the new card, so weigh the risks and benefits doing. Digit CVV on the card contact the customer support line the cookies we use and the. Differ from those practiced by the credit union is not responsible for on... Would n't the second email come through month written on the card ; STAY the! Any problems using it see dozens of others who have had to waste this much on. Customers fairly and making it difficult to get any rebate every 12 months your. You should learn about rebatesto take advantage of the offers on the information contained in Ask Experian is educational! Compare personal loan with fair credit most credit card card be submitted than 500 million dollarsin go! 3 digit CVV on the card ; STAY in the form of an Alcon Visa card. Experian is for educational purposes only and is not responsible for content on the rebate code you received from rebate... You: do you have other options nearly Two months now contact lens rebatesreduce substantial... Also serve your needs companies are not issuing rebate checks as often as they used to,... On time and end up missing your opportunity to claim rebates exam receipt and lens receipt and receipt! This type of problem with past eye contact rebates only and is not responsible for content on the code. With an email confirming receipt of my documents and request next year me! Your needs not represent all available financial services, companies, or products forgot your password and lens receipt told... Or lack time to mail in a rebate form on time and end up missing opportunity!